Shipping and Returns Policy

Kia Ora, Below is our Tin Lizzie Studios Shipping and Returns Policy to ensure your festival wear experience is as seamless as your dance moves.

  1. Shipping Policy:
  • Processing Time: Orders are typically processed within 1-2 business days. During peak seasons, processing times may extend, but we'll keep you in the loop.
  • Shipping Methods: We offer a variety of shipping options for domestic and international orders. You can select your preferred method during the checkout process.
  • Shipping Costs: Shipping costs are calculated based on your location and the selected shipping method. All costs will be displayed before finalizing your purchase.
  • Order Tracking: Once your festival wear is ready to hit the road, we'll provide you with a tracking number. You can follow the glittery trail of your order to your doorstep.
  • Delivery Times: Delivery times vary depending on your location and the chosen shipping method. Estimated delivery times will be provided during checkout.
  • International Orders: Please note that international orders may be subject to customs duties and taxes, which are the responsibility of the recipient.
  1. Returns and Exchanges:
  • Eligibility: We want you to love your festival wear. If, for any reason, you're not satisfied, you may return or exchange unworn items within 14 days of receiving your order.
  • Return Process:
    1. Contact Us: Initiate the return process by contacting our customer service team at . Provide your order number and reason for the return.
    2. Approval: Our team will review your request and provide you with return instructions if approved.
    3. Packaging: Please ensure items are in their original condition and packaging, including tags and labels.
    4. Shipping: Ship the items to the address provided by our customer service team. We recommend using a trackable shipping service for your peace of mind.
    5. Refund/Exchange: Upon receiving the returned items, we will process your refund or exchange promptly.
  • Return Shipping Costs: While we cover return shipping costs for defective or incorrect items, customers are responsible for return shipping costs for other reasons.
  • Refunds: Refunds will be issued to the original payment method and may take a few business days to reflect in your account.
  • Exchanges: If you'd like to exchange an item, please specify the desired replacement when contacting us. Exchanges are subject to availability.
  1. Contact Us:

If you have any questions or need assistance with your order, please reach out to us at

Thank you for choosing Tin Lizzie Studios Festival Wear. Let's keep the good vibes and great style flowing! 🌈✨